Welcome to the official U.S. FedEx Customer Service page. Follow @FedEx for updates.

Memphis, TN
Joined November 2012
@Jessica21428327 Please provide your tracking number, delivery address and telephone number.
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@Jessica21428327 Hello Jessica, this is Julie. I am a U.S. representative and will be glad to assist you if your package is traveling within the U.S. If you need international assistance, I would be happy to provide you contact information for your country.
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@Greg24709591 Hi my name is Christina. I apologize that you didn't receive your packages. If you can verify your name, address, email, phone and tracking numbers for me in a DM please. This will allow me to take a closer look for you. Thank you.
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FedEx Help retweeted
"As we all mourn the tragic loss of eight team members killed in the senseless violence at our FedEx Ground facility in Indianapolis, we want to again share our deepest condolences to the families, friends and co-workers of the victims." newsroom.fedex.com/newsroom/…
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We sincerely apologize for the inconvenience caused by delayed deliveries. Our team is working to deliver as quickly and safely as possible, and we expect the backlog of US packages from the recent severe winter weather will be cleared by this weekend.
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The recent winter weather created hazardous conditions across the U.S. and caused substantial disruptions at the FedEx Express Hub in Memphis. As we continue to work through these delays, please refer to fedex.com/en-us/service-aler… for more information.
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@Tom14617634 Hi, this is David. We received your DM. I’m sorry you haven’t received your shipment. Please follow us and DM your name, delivery address, tracking number, phone number, and email so I can help.
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FedEx Help retweeted
Shop early. 🛒 Ship early. 📦 The Shipathon is coming!
Soaring online sales expect to lead to records amount of shipping this holiday season. @RebeccaJarvis reports. gma.abc/2T86SgT
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FedEx Help retweeted
Let's face it this is an unprecedented year, but we want to do what we can to help you and your loved ones have a safe and happy holiday season. Get started on your gift shopping because there is no time like the present to ship a present! 🎁
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@anthony8980 (3) My apologies, please respond back in a direct message the information requested. Thank you. ~April
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FedEx Help retweeted
Have you received a suspicious text or e-mail that appears to be from us? Suspicious messages should be deleted without being opened and reported to abuse@fedex.com. Here are more tips to protect your safety: fedex.com/us/security/preven…
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@Dave41325576 Hi, this is Chalisse. I have received your DM. Please follow @FedExHelp so that I can respond. Thank you
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FedEx Help retweeted
Our thoughts are with those affected by #HurricaneDorian & the millions of people who remain in the storm’s path. Plans are in place to help protect our people & facilities & to lessen the storm’s impact on service. For more info visit fedex.com or call 1800-GoFedEx
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FedEx Help retweeted
The safety of our team members is a top priority as we monitor #HurricaneMichael. Contingency plans are in place to help protect our people & facilities & to lessen the storm’s impact on service. Visit fedex.com or call 1-800-Go-FedEx for more information.
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FedEx Help retweeted
We are closely monitoring Hurricane Florence. Our priorities are the safety of our team members & minimizing the effects of potential storms on service. Visit fedex.com/en-us/service-aler… for the latest service info & to check the status of shipments.
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@kaypalsss Hello, this is Colton. Would you like for me to check on your shipment? If so, please DM @FedExHelp your name, delivery address, tracking & phone numbers.
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@planwithambo Hi, this is Leslie. I would advise you to contact Direct TV, to be completely sure about the return of your receiver.
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@Driveshaft56 You are very welcome
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@Driveshaft56 This is Teresa and my apologies, but you will need to contact the shipper to acquire the tracking number. Thank you
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@golgi_body2 Hi, my name is Mary. Would you like my assistance today?Please DM your name, delivery address, tracking and phone number.
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