Here to help. 💙

Twitter HQ
Joined December 2008
Images are great, but images with descriptions are even better. Now rolling out to everyone in accessibility settings: turn on reminders to add alt text when you go to Tweet a photo or GIF. New to alt text? Here's what you need to know about helpful image descriptions 🧵 (1/4)
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Image descriptions aka alt text are an easy way to make Twitter more accessible and give people another way to understand what’s in your photo/GIF. Our top tips for writing great alt text are: capture what’s important, be succinct, and be objective. help.twitter.com/using-twitt… (2/4)
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When you're ready to add alt text: On the app, tap the “+ALT” icon on the photo/GIF after attaching it to your Tweet in the composer. Follow the prompt, type your description, tap “Done”. On web, click “Add description” under the image, type a description, click "Save". (3/4)
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You’ll know if a photo/GIF in a Tweet has alt text from the “ALT” badge on the image. Tap the badge to view the description. And maybe get some description inspiration. Now let’s see your alt text! For more about accessibility features on Twitter: help.twitter.com/using-twitt… (4/4)
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Tweet Analytics on iOS are back! Update your app to version 9.29.2 when it’s available for you in the App Store to view analytics about your own Tweets.
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We fixed a bug that didn't close all active logged in sessions on Android and iOS after an account's password was reset. To keep your account safe, we logged some of you out. You can log back in to keep using Twitter. For more details on what happened: privacy.twitter.com/en/blog/…
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We're committed to making Twitter a place to easily discover content that matters to you. Recommendations are personalized suggestions that help us do this. More on how they work, where you'll see them, and how you can control your experience: blog.twitter.com/en_us/topic…
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We enjoyed the Tweet. Now everyone should enjoy it too. Sharing a Tweet directly to Snapchat and Instagram Stories is now available on Android (already on iOS!) And we added LinkedIn sharing on Android and iOS. Tap the share icon on a Tweet to try it out.
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We’re testing some new designs to make it easier to know which timeline you’re scrolling. When you switch between the Latest and Home timelines, some of you on iOS may see updated icons and menus.
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When we tell you “You may only view analytics about your own Tweets” when that’s exactly what you’re trying to do 😬 Sorry about that –– we’re working on fixing Tweet Analytics on iOS. For now, you can check how your Tweets are doing on web.
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We're here for all the Twitter Circle love! Because so many of you are trying it out, there may be some delay in when you get access. We're working on continuing to roll this out so you all can start Tweeting to your Circle.
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Rollout complete! Twitter Circle is available globally on Android, iOS, and web.
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When you have a big Tweet that's meant for a smaller crowd, send it to your Twitter Circle –– now available for everyone. Select up to 150 people who can view and interact with the Tweets you send in your Circle. Get started from the Tweet composer or sidebar menu.
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GIF
Twitter may not be working as expected for some of you on web. We’re looking into it so you can get back to the Tweets.
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We’ve fixed this and Twitter for web should now be back to normal. Thanks for sticking with us!
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Twitter Support retweeted
good news, today we’re starting to test a new Spaces Tab even better news, it includes podcasts, themed audio stations, and (of course) recorded + live Spaces
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Show this thread
We’ve heard some of you are experiencing fluctuations in your follower counts. We’re looking into it and will update you soon.
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We learned that follower counts were showing up incorrectly for some of you because of a problem affecting our internal systems. It's been fixed and you should now see an accurate follower count on your profile. Thanks for sticking with us!
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Some of you may be having trouble following, unfollowing, and blocking accounts. We’re sorry this is happening and as soon as it’s fixed, we’ll let you know.
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This is now fixed. Following, unfollowing, and blocking accounts should be working as normal. Thanks for bearing with us while we sorted that out.
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