Fedex’s Newark, CA depot is where packages go to die. *Every time* a package of mine arrives there it sits there for at least a week before being delivered. This has been the case for months. I avoid FedEx whenever possible now.
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And FedEx, rather than replying and asking me to DM you my tracking number, please don’t bother. It’s not a lost package. It’s a systemic problem and it needs to get fixed. Please pass it up the line.
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Still no light bulbs. You gotta love how a package that’s already nine days overdue with “no scheduled delivery date at this time” is listed as “potentially delayed”. FedEx: If you can’t handle the load then accept fewer packages. Otherwise you’ll kill Christmas.
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Fed up with my package sitting in FedEx’s depot for two weeks I resolved to call them today and demand delivery. I called them at 1-800-GO-FEDEX and, while it was ringing I refreshed the tracking page and suddenly it says ‘On truck for delivery’. I should’ve called sooner.
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Even so, “On truck for delivery” means they won’t deliver it until tomorrow.
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I now have two other packages coming my way via FedEx Ground and the moment they’re a day late I’m calling to raise hell. Eff this two week grace period I’ve been giving them.

Oct 26, 2021 · 2:28 AM UTC

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Here we go again. When FedEx packages hit Newark and the delivery date suddenly goes missing I know I'm in for a wait of a week or two...
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Replying to @kfury
In my recent experience, it doesn't matter if you call and manage to get to a person. They told me they'd escalated it and I'd be getting a call back, but never did. They need to stop taking packages.
"When it absolutely, positively has to be there overnight." @FedEx is doing massive damage to its brand. If you're having issues, maybe STOP taking packages until you resolve them? And if a customer manages to get you on the ☎️ and you say you'll call 'em back... maybe do it?
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