This is absolutely devastating.
Mermaids represent a crucial lifeline for young trans people and their families. I know so many stories about how they've transformed lives.
That their helpline has been shut down underlines that LGBTQ+ charities are under coordinated attack.
Due to intolerable abuse, we have made the decision to close the helpline and webchat services for the rest of today and tomorrow. Next week, to enable us to take all volunteers off the rota, we will reduce hours to 9am to 6pm only.
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