Thank you @USATODAY @northjersey for sharing my story. Travelers everywhere need to think carefully about what businesses they'll put their trust and safety in. amp.northjersey.com/amp/8219…
Car renter taken for a ride: NJ native says Avis repoed vehicle without warning
Tarikh Campbell, a Teaneck, NJ native now of Massachusetts, says he is seeking proper redress from the car rental giant after the weeklong ordeal.amp.northjersey.com
The @TeaneckPD has finally assigned a detective to my report so I've given Det. Florio my entire account. @Avis repo'd my rental, told me I was liable for its disappearance, dodged and charged me even after I proved they did it, admitted responsibility only when this went viral.
I received an apology but no explanation for why customer service had been so dodgy and unable to track the already repo'd vehicle. Avis is reimbursing my additional costs, returning my personal items, and ironically...offering me a future credit.
While this doesn't feel like it makes up for all the stress I endured last week, the invasion of privacy in tracking my location, being made to feel at blame for this, and the constant misdirection by their employees, it's unlikely to go much further.